Legal Assistant
The Legal Assistant provides administrative, clerical, and case support to attorneys and legal teams, ensuring efficient case flow, accurate documentation, and high-quality client service throughout the pre-litigation process. This role is critical to tracking deadlines, supporting case progression, and maintaining clear communication with clients and external parties.
Apply for this role→- Experience in a US law firm
- Strong written and spoken English
- Reliable internet
- A working camera and microphone
You work from home, during the firm's business hours, inside the firm's case software.
What the job involves.
Key Responsibilities
- Provide administrative support to attorneys, including calendar management, scheduling, and deadline tracking
- Ensure all case milestones, deadlines, and documentation are accurately tracked and completed
- Prepare, draft, format, and proofread legal documents including correspondence, demands, medical summaries, and settlement statements
- Maintain organized client files and document management systems
- E-file documents with courts and serve documents on opposing parties as required
- Communicate with clients, medical providers, and insurance adjusters to gather documentation, support negotiations, and advance cases toward resolution
- Schedule depositions, hearings, client meetings, and conference calls
- Open new client files and conduct conflict checks
- Process incoming and outgoing mail, records, and documentation
- Collaborate closely with attorneys, paralegals, and support staff to maintain efficient case flow
- Provide timely client updates and support diverse clients with professionalism and accessibility
- Assist with billing, timekeeping, and administrative reporting as needed
- Provide backup support to other legal assistants and staff
KPIs / Performance Metrics
- Deadline and milestone accuracy: ≥ 99% with zero missed court or case deadlines
- Document accuracy and completeness rate: ≥ 98%
- E-filing success rate (no rejections or corrections required): ≥ 99%
- Client communication response time: ≤ 1 business day (95% of cases)
- Case file organization audit score: ≥ 98% compliance
- Attorney satisfaction rating: ≥ 4.5 / 5
Required Qualifications
- High school diploma required; Associate’s or Bachelor’s degree preferred
- 1–2 years of legal assistant or administrative experience in a law firm setting
- Knowledge of legal terminology, document formatting, and court procedures
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Strong organizational, time management, and communication skills
- Ability to handle confidential information with discretion
- High attention to detail and accuracy
Preferred Qualifications
- Legal assistant or paralegal certificate
- Experience with practice management software (Clio, MyCase, Filevine, etc.)
- Familiarity with court e-filing systems
- Notary public commission
- Bilingual capabilities
Trained first. Managed daily.
ClaimUp places specialists on the case teams of US personal injury firms, and stays with you after you start.
Training before day one
Onboarding and role training in ClaimUp University, so you know the role and the standard before you work on a client's cases.
A manager in your corner
A ClaimUp manager works with your team every day: following up, checking quality and coaching when something slips.
A real case team
You work with the firm's attorneys and staff, inside their case software, on real personal injury cases.
Send us your experience.
The specialist application goes to our talent team, who match people to open roles.
Want to join ClaimUp's internal team? See careers at ClaimUp.