Privacy Policy
Last Updated: 5/15/2025
This Privacy Policy describes how Claimup.com ("we," "us," or "our") collects, uses, and shares information when you visit our website claimup.com (the "Website") and utilize our fully managed, pre-trained legal staff service for personal injury law firms (the "Service").
1. Information We Collect
We may collect the following types of information:
- Information You Provide Directly (Law Firms): This includes information you provide when you register an account, enter into a service agreement, fill out forms, contact us, or otherwise interact with the Website or the Service. This may include your firm's name, contact person, email address, phone number, address, billing information, and specific requirements for the legal staff you need.
- Information About Legal Staff: In order to provide the Service, we collect and maintain information about the pre-trained legal staff we deploy to your firm. This may include their qualifications, experience, and performance data.
- Information Collected Automatically (Website Visitors): When you access and use our Website, we may automatically collect certain information about your device and usage, including:
- Log Data: Your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
- Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and preferences. You can control cookies through your browser settings.
- Device Information: Information about your device, including device model, operating system, and unique device identifiers.
2. How We Use Your Information
We may use your information for the following purposes:
- To provide and maintain the Website and our Service.
- To manage your account and our contractual relationship.
- To match your firm's needs with appropriate pre-trained legal staff.
- To communicate with you, including responding to your inquiries and providing updates about our Service.
- For billing and payment processing.
- To manage and oversee the performance of our legal staff.
- To analyze Website usage and improve our services.
- To detect, prevent, and address technical issues, security incidents, and fraud.
- To comply with legal obligations.
- For other purposes with your consent.
3. How We Share Your Information
We may share your information with the following categories of recipients:
- Our Employees and Contractors: We may share information with our employees and independent contractors who are involved in providing the Service.
- Service Providers: We may share your information with third-party service providers who assist us with website hosting, data analysis, email delivery, payment processing, and other services. These service providers are contractually obligated to protect your information.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- Legal Compliance: We may disclose your information to law enforcement agencies, government authorities, or other third parties if required by law or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Aggregated and Anonymized Data: We may share aggregated and anonymized information that does not directly identify you with third parties for research, analytics, and other purposes.
- With Your Consent: We may share your information with third parties for other purposes with your explicit consent.
4. Data Security
We take reasonable measures to protect the information we collect from unauthorized access, use, disclosure, alteration, or destruction. These measures include [Insert specific security measures you implement, e.g., encryption, secure databases, access controls]. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
5. Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to provide the Service, manage our business operations, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Choices and Rights (Law Firms)
You may have certain rights regarding the information you provide to us. These may include the right to access, correct, or delete certain information. To exercise these rights, please contact us at [Insert Email Address]. We may need to verify your identity before processing your request.
7. Privacy of Law Firm Client Data
Claimup.com understands that the legal staff provided through the Service may have access to confidential client information of the contracting law firms. Claimup.com is committed to ensuring the privacy and security of such information. Our pre-trained legal staff are bound by confidentiality agreements, and we implement reasonable technical and organizational measures to protect client data in accordance with applicable legal and ethical obligations. The ultimate responsibility for maintaining client confidentiality rests with the contracting law firm.
8. Children's Privacy
Our Website is not intended for children under the age of [Insert relevant age, e.g., 18]. We do not knowingly collect personal information from individuals under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
9. International Data Transfers
If you are accessing our Website or utilizing our Service from outside of [Insert applicable jurisdiction, e.g., the United States], your information may be transferred to and processed in [Insert applicable jurisdiction(s)] where our servers are located and our service providers operate. Data protection laws in these countries may be different from the laws in your country of residence. By using our Website and Service, you consent to the transfer of your information to these countries.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: