Book your Fit Assessment.
A 30-minute video call with Brady Shkolnick. We look at where work piles up in your firm, and whether a ClaimUp team should take that stage off your plate. If it's a fit, you get a written proposal within 24 hours. If it's not, we'll tell you.
- Where work stalls in your firm today, stage by stage
- Which stage to hand over first, and what that team would look like
- What it costs: the rate per seat, plus what the management covers
No pitch deck and no prep. Bring whoever runs the stage that's behind.
Angel Reyes & Associates grew from about 120 to about 1,900 cases a month with ClaimUp specialists on their case teams.
Read Angel's storyWhere does your caseflow break?
How does work move today?
Your cases by stage, your team, and who owns what.
Where does it pile up?
The stage where work stalls most, who chases it now, and how much of your time it takes.
What would a ClaimUp team do?
The scope, the team, the price per seat, and the manager who would run it.
Brady leads sales at ClaimUp and runs every Fit Assessment. He'll ask about your caseload, your team and where things stall. If it's a fit, your written proposal comes from him.
Owners, managing partners and operations leads get the most out of it. Add them as guests when you book, or forward the invite.
When the work falls behind, who notices?
We do. We run the stage start to finish, so you're not the one chasing it. Every team comes with these five things.
A written scope
Which work we take on, how much of it, and what counts as done. Agreed in writing before anyone starts.
A named ClaimUp manager
Works the queue with the team every day, follows up on what's waiting, and checks the quality of the work.
A weekly report on the work
Every Friday: what got done, what's aging, what's stuck, what needed rework, and what we need from you. The work itself, not hours or logins.
Backup coverage
If someone is out or leaves, the work keeps moving while we bring in and train the next person.
A fix process
When the work slips below the standard, we catch it and fix it before you have to ask.
Your part: read the Friday report and answer anything under “what we need from you.”
Built for owners who are ready to hand work over.
Most firms start with a team of three on the stage that's furthest behind, then add stages as the work grows.
- One stage of your cases has more work than your team can keep up with.
- You want that stage handled, not more people to supervise.
- You're ready to grow the team as the work grows.
- You want one assistant to manage yourself.
- You're shopping for the lowest hourly rate.
- You need help for a few weeks, not a team.
In their words.
“If I could clone her, I would.”
“I like that end of day reporting structure.”
“Thank you for everything. Your support all the time, your communication is great.”
Before you book.
What does it cost?
Most roles are $12 an hour, about $2,080 a month for a full-time specialist. Senior and bilingual roles are $14 to $18 an hour, depending on the role. Training and management is $200 per seat, per month: training before day one, daily reports and your ClaimUp manager. Month to month, with 30 days' notice. Brady prices your team on the call, and it's all in your written proposal.
Who should join the call?
Whoever decides, and whoever runs the stage that's behind. You can add guests when you book, or forward the invite.
Do we need to prepare anything?
No. If you have rough numbers handy (active cases, new cases a month, who owns what), the call gets more specific.
How fast can a team start?
About 7 business days for standard roles, and up to 14 for harder ones. You interview the candidates and choose.
Is there a long contract?
No. Month to month, with 30 days' notice.
Where do your specialists work?
From home in the Philippines and Latin America, during your firm's business hours, inside your case software. ClaimUp is a US company.
How do you protect our clients' files?
Each specialist only gets access to the systems their role needs, and they work inside your systems, so client files stay there. Logins are never shared. We check each specialist's ID before they start, and we remove their access right away if they leave.
What if we're not ready to talk yet?
Start with the book. Our co-founders wrote CASEFLOW on why case work stalls as firms grow, and how to fix it. Request a copy
Start with a 30-minute Fit Assessment.
30 minutes. No pitch, no prep. A written proposal within 24 hours if it's a fit.
Questions first? Write to hello@claimup.com