From about 120 to about 1,900 cases a month.
Angel Reyes has run a personal injury firm in Dallas for more than 30 years. When the work grew faster than he could hire, ClaimUp specialists joined his case teams. Here's how it went, mostly in his words.
Both numbers are approximate.
More clients than the firm could hire for.
“We weren't able to hire as fast as we wanted to. And not only that, we weren't able to train as fast as we wanted to.”
Cases came in faster than the firm could add people. Hiring meant job boards: resumes, callbacks that never came, interviews nobody showed up to. Paralegals were buried in administrative work, and leadership kept getting pulled into the bottlenecks. All while the firm's standard stayed the same: call and text clients almost every day.
“You can't have so many clients that you can't do a great job, a great service for them.”
Angel Reyes, founder and managing partner, Angel Reyes & Associates
One kind of work first. Then more.
Claims work off the paralegals' desks
Administrative and claims work moved off the paralegals' desks to trained ClaimUp specialists, working inside the firm's own systems. Onboarding, training and quality checks came from ClaimUp, not from the firm's leadership.
Half again as big in two years
“They've enabled us to grow by 50% from two years ago. I don't think that would have been possible without their help.”
The firm came to meet the team
In August 2025, Angel Reyes & Associates visited the ClaimUp team in Nicaragua.
About 1,900 cases a month
ClaimUp specialists work inside their case teams. And Angel has introduced other firms to us.
“We want to double again our business in the next couple of years. And frankly, that means we're going to double our business with ClaimUp.”
Angel Reyes, 2024
On the people doing the work: “They train quickly. They learn fast.”
Your firm isn't Angel's. The first step is the same.
Most firms start with a team of three on the stage that's furthest behind, then add stages as the work grows.
Start where it piles up
One stage, one team, trained on your firm's way of working before day one.
Managed from the first week
A written scope, a named ClaimUp manager, a weekly report on the work, backup coverage and a fix process.
Add stages as you grow
When the next stage starts to back up, the next team goes there.
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See an example weekly reportWhere would your first team go?
On the Fit Assessment, Brady looks at where work piles up in your firm and what a first team would take on. You get a written proposal within 24 hours.
45 minutes with Brady. No prep.