From 4 specialists to 42, with nothing rebuilt.
Mike Morse Law Firm already ran a strong operation. Starting in July 2025, ClaimUp added trained specialists where the work was slowing down: litigation first, then pre-litigation, intake and case management.
Support went where cases were getting stuck.
Not more people everywhere. The right role at each spot where attorneys and staff were being pulled into routine work.
The firm kept its systems, its attorneys and its strategy.
No systems rebuilt
Specialists work in the firm's own case software, on the firm's hours.
No attorney retraining
Attorneys kept working the way they already did.
No change to legal strategy
Every legal decision stayed with the firm.
No new management layer
ClaimUp runs the training, the check-ins and the quality reviews.
One department first. Then the next.
Litigation first
A small team took over court filings, authorizations and receipts. ClaimUp trained them, gave daily guidance and checked their work.
One owner per task
Litigation work was split into defined tasks, like court filings, discovery and defaults. Each has a clear owner and a daily target. Attorneys approve; specialists do the work.
Across the case
Pre-litigation, intake and case management followed, each added where the work was backing up.
More intake and quality checks
More intake support, and quality checks on pre-litigation work, as the firm expands its offices.
ClaimUp specialists at Mike Morse Law Firm today, by department.
After a record week in intake.
“We'd love to show our appreciation for all their hard work and incredible results.”
Tanya Hyacinthe, Intake Director, Mike Morse Law Firm, on the ClaimUp intake team
Your firm is different. The first step is the same.
Most firms start with a team of three on the stage that's furthest behind, then add stages as the work grows.
Start where it piles up
One stage, one team, trained on your firm's way of working before day one.
Managed from the first week
A written scope, a named ClaimUp manager, a weekly report on the work, backup coverage and a fix process.
Add stages as you grow
When the next stage starts to back up, the next team goes there.
See what lands in your inbox every Friday.
See an example weekly reportWhere is work slowing down in your firm?
On the Fit Assessment, Brady looks at where work piles up and what a first team would take on. You get a written proposal within 24 hours.
45 minutes with Brady. No prep.